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  1. Funderworks
  2. Registration, Login, & Technical Asssistance

Registration, Login, & Technical Asssistance

System Errors & Site Functionality

  • Why is my fundraiser link not working?
  • Why don't I see any supporters in my fundraiser?
  • Why don't I see any participants in my fundraiser?
  • Why is my shop not visible yet?
  • How do I share my storefront webpage?
  • Can I edit who my top supporter shows on my storefront?
See all 8 articles

Video & Picture Functions

  • What is the maximum file size for photos and videos?
  • Why is my image being cropped?
  • Why won't my video upload?
  • What format does my picture need to be in to upload?

Account Registration & Login

  • Can I use the same phone number for multiple fundraisers?
  • Can I change my email address or name?
  • Why am I being asked to verify my phone number?
  • I don’t have a team. Can I still create a fundraiser for myself?
  • I changed my phone number and can't log in?
  • How will my team be able to access the site to create their account?
See all 8 articles
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